50% Ozmosis Promo Codes ( Ozmosis Coupon Codes) May 2026 Australia

The most redeemed Ozmosis discount codes

What is your returns policy?

Return your full priced online purchase within 30 days of receipt and we will issue you a full refund for the product. Unless faulty, all returned items must be in their original condition. We don't offer exchange.

Product returns must come with proof of purchase, for example, a receipt or credit card statement. Please note, we cannot offer a change of mind refund on Sale items.

What about your return policy for sale items?

Unfortunately we are unable to accept a refund or exchange on any sales items. If the item is faulty, normal refund conditions apply.

My item is faulty and I want my money back, what do I do?

First of all, what a bugger! We’re super sorry about that. You’ll need to contact customer service on 03 9007 0551 or send an email to customer service or go straight to our returns page and complete a Return Authorisation Request.

Upon receiving your goods, our returns department will assess the claim and you’ll be refunded as soon as possible.

But how do I return my items to Ozmosis?

To return an item you purchased online you will need to follow the free and easy 2 step process, see below.

For all the details, jump through to the returns page here

How do Afterpay returns work?

To return an item you purchased with Afterpay online you will need to follow the standard returns process, don't worry it's free and easy.

Once finalised through Ozmosis customer service, Afterpay will return the funds - usually within 1-3 business days.

For all the details, jump through to the returns page here.

What about swimwear... can I return an online bikini purchase?

You sure can! We can accept a refund for swimwear on the condition that the item is deemed unworn by Ozmosis customer service. This means the swing tag remains attached, the hygiene sticker is in place and there’s no evidence of it being worn. Do note, sale bikinis do not qualify for a refund.