70% EziBuy Promo Codes (4 EziBuy Coupon Codes) October 2024 Australia

Can I add to my order?

Unfortunately, we are unable to add to an order, as once it has been processed it is closed to ensure efficient processing and delivery.

Can I cancel something from my order?

Unfortunately, we are unable to access your order, as once it has been processed it is closed to ensure efficient processing and delivery. When you order arrives, please send the item that you no longer require back to us, and we will arrange a refund. If the item you wish to cancel is on backorder, please let us know the style number, and we will cancel this for you. To email us, please click here.

Can I order from an old catalogue?

Yes, you may order from any previous EziBuy catalogue. Please click here to place an order. Please note prices may not be same and products may have limited or no stock, when you are ordering from an old catalogue. You can also order from different catalogues all in the same order.

How long will it take for my order to arrive?

There are two options for delivery in Australia:

Standard Delivery of items purchased through EziBuy Limited will take 5 working days for delivery to metro areas, 6-7 working days to country areas and 10 working days to rural areas. Standard delivery of Next items will take 7-10 working days for delivery.

Priority Delivery (where available) takes 3-5 working days from the date payment is processed, for orders received before midday AEDT.

Was the order that I sent through yesterday received?

Once your order is processed, you will receive an email confirmation of your order. If you have not yet received this, please email us, and we will check this for you.

How secure is shopping online with EziBuy?

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorised and debited in real time, all in a SSL secure environment. The page enables us to offer customers a safe and speedy online shopping experience. To view DPS' Privacy Policy, please click here.

What methods can I pay by?

When shopping with EziBuy, you can pay by credit or debit card (Amex, Visa, Mastercard and Diners), Afterpay, PayPal or EziBuy gift card. If you order by mail or phone, you can also pay by cheque or money order. Simply call our toll free number 1800 148 148 to place your order this way.

Please note:

When you place an order and pay by credit or debit card a temporary $0.05 pre authorisation charge is held by the bank to ensure the card used is valid. Once the credit or debit card has been checked the $0.05 temporary pre authorisation will be removed by your bank.

An authorisation is a two stage process:

Stage one is an authorisation which verifies the card is valid and has sufficient funds to complete the transaction. If approved, the authorised amount is held until it is completed, or an expiry time is reached (usually 7 days for Visa and Mastercard and 14 days for AMEX transactions).

Stage two is a completed transaction, whereby the completed transaction triggers funds to be transferred from the credit card holder to the merchant. Completions can be processed for the original pre authorised amount or for less than that amount - completions cannot be more that the original authorised amount. The complete transition must be processed within timeframe that the authorisation is held for reached (usually 7 days for Visa and Mastercard and 14 days for AMEX transactions).

Debit cards are a handy alternative to credit card or standard EFTPOS cards available from your bank. They can be used anywhere the credit card brand (eg. Visa or Mastercard) is accepted but use money from your everyday transaction or savings account.

How do I pay by gift card?

A gift card is entered as a method of payment at step 3 of the online process. Please choose gift card from the drop down box on your screen. The system will automatically deduct the funds from the gift card when you click submit payment and then give you the option to pay the remainder using a credit card.

How do I use a promo code?

Occasionally you may receive a promotional code from us via an email, a catalogue or something we send you by post. You can use the promo code at step 1 of the checkout. Look for the link which says 'Have a promo code?'. Simply click this link, enter your promotional code in the box provided, and click APPLY to add the promotion to your order.

Why isn't my promo code working?

If a promotional code that you have received is not working, firstly check that it has not expired. Secondly, check that it is valid for the particular products in your shopping bag. Some products sold on this website are excluded from certain promotions which discount the price or the delivery fee associated with the product. Examples of this are products from Next at EziBuy, Spanx, Breast Cancer Cure merchandise and gift cards. Furthermore, any items with a delivery surcharge (such as large items and personalised products) are excluded from promotions which discount the delivery fee.