CareAlert promo code - November 2026

Opting to pay your monthly monitoring fee via direct debit from an Australian bank account rather than credit card reduces the administrative processing cost, and CareAlert passes that saving back to you as a slightly lower monthly rate. Switch payment methods anytime through your online account

Spot the same CareAlert product advertised at a lower price by an authorised Australian retailer and CareAlert will match it. The competitor listing must be current, in stock, and include the same warranty terms. Contact support before placing your order to request the match

Send back any working personal alert device - regardless of brand - when upgrading to CareAlert and receive a credit toward your new purchase. The trade-in value depends on the condition and model of your current unit, applied automatically once the old device is received and assessed

Bundled purchases that combine a base unit with pendants or sensors come with an extended warranty covering manufacturing faults for three years from the purchase date, rather than the standard 12-month coverage on individual items. Battery replacements and normal wear are excluded

Current and former Australian Defence Force personnel qualify for reduced pricing on both hardware and ongoing monitoring. Proof of service such as a DVA card or Defence ID is accepted at the time of ordering, and the discount carries through to subscription renewals

New monitoring customers get a full month of round-the-clock emergency response coverage at no cost before any billing kicks in. Set up your profile, test the pendant with the response centre, and decide whether to continue - cancel within the trial window and pay nothing for the service

Seniors Card and Commonwealth Seniors Health Card holders can access reduced monthly rates on 24/7 monitoring subscriptions. Present your concession card details when signing up and the discounted rate applies for the life of your plan, not just the first month

Customers can enter a referral code directly on the CareAlert homepage to receive a discount or benefit on their purchase of CareAlert safety systems